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Privacy Policy

Have questions about your U.S. casino winnings or our process? Reach out by phone, email, or by filling in the form and we’ll follow up with next steps.

Last updated: January 26, 2026

This Privacy Policy describes how USTaxBack.com (“we”, “us”, or “our”) collect, use, and protect personal information when you visit or use our website: https://ustaxback.com

We are based in Canada and operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy is also intended to align with applicable privacy principles under the GDPR for visitors from the European Union.

1. Information We Collect

a) Information You Provide Voluntarily
 You may provide personal information when you:
 – Contact us via forms or email
 – Submit tax recovery inquiries or documentation (USTaxBack.com)
 – Subscribe to updates or newsletters

This information may include:
 – Name
 – Email address
 – Phone number
 – Employment or financial-related information
 – Any other information you choose to provide

b) Automatically Collected Information
 We may automatically collect:
 – IP address
 – Browser and device information
 – Pages visited and interaction data
 – Referring URLs

2. Cookies and Tracking Technologies

We use cookies to:
 – Ensure core website functionality
 – Analyze site traffic and usage patterns
 – Improve performance and user experience

Non-essential cookies (such as analytics cookies) are only set where consent is provided, in accordance with applicable laws. You may manage or withdraw cookie consent at any time through our cookie settings.

3. How We Use Information

We use personal information to:
 – Provide and improve our services
 – Respond to inquiries and requests
 – Process tax recovery or job-related submissions
 – Monitor site performance and security
 – Comply with legal obligations

We do not sell personal information.

4. Information Sharing

Information may be shared with:
 – Service providers supporting hosting, analytics, communications, or payment processing
 – Professional advisors where necessary
 – Government or regulatory authorities where required by law

All third parties are required to protect personal information and use it only for authorized purposes.

5. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory requirements.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, or disclosure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:
 – Access your personal information
 – Request corrections or deletion
 – Withdraw consent for data processing
 – Object to certain uses of your data

Requests can be made using the contact details below.

8. Third-Party Links

Our websites may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

11. Contact Information

If you have questions about this Privacy Policy, please contact:

USTaxBack.com
Email: privacy@ustaxback.com
Location: Canada